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All orders within Australia are sent through Australia Post or Couriers Please. To ensure there are no problems we encourage you to list your work address or have someone available at your home to accept the order. If no one is home to accept the delivery, a card may be left in your letterbox to organise re-delivery of your package.

Estimated delivery time within Australia is 2-3 working days from day of order.


All orders sent internationally are sent by UPS, DHL or Australia Post. Estimated delivery time is 7-10 working days from the day of order.


At Aleeyas we pride ourselves on customer satisfaction. If you are unhappy with your purchase for any reason we gladly accept exchange or return provided the shoes have not been worn. You may exchange or return your shoes within 30 days of the order date and they need to be packaged in their original condition.

Customers are responsible for the shipping charges for any returns or exchanges unless the returned item has a manufacturing fault. We encourage you to send your returned parcel via registered post to ensure it reaches us safely, Aleeyas is not responsible for goods lost in transit.

To return merchandise for a refund or exchange, please contact us and we will provide you with further instructions.

We will provide you with a credit using your original method of payment. If the goods are worn they cannot be returned unless there is a manufacturing defect.